AMC Services

Skylark has alliances and partnerships with leading technology OEMs and is a single stop service provider for a number of OEMs. We provide instant support through a variety of channels (web, chat, phone, e-mail) through a proper channelized helpdesk team.

Our AMC services include:

• Hardware support for servers, storage devices and networking devices
• Helpdesk IT services based on proven processes and technologies
• Ensuring Infrastructure uptime
• Security services which includes implementation, upgrading, applying patches and malware detection and prevention. This also includes implementing firewalls and intrusion prevention devices
• IT audits to continuously monitor the state of IT infrastructure and prevent issues
• Server Monitoring
• Database Administration
• Wireless and wired networking
• Email and messaging systems